For the past two years I developed a plant health care program at H&H Arborists. It has a certain level of complexity and organization to it (what good programs don’t!). Additionally it increases our efficiency while minimizing mistakes in the field. This week I trained a co-worker on my workflow for the plant health care program. Josh picked it up right away and was not only eager to learn but also went looking for ways to improve it. He immediately recognized why I used apps and the workflows that I did. Earlier this week I presented a new social media strategy at Pinnacle Health + Fitness. It was easy for me, was well received, and we’re seeing progress already. Yesterday one manager had already drafted his first few blog posts. This morning the owner took steps to implement his department into the strategy.
I love coaching. I’ve become the resident expert in both of these situations and it’s easy to apply my skills and ideas to improve our business. Technology is often the common thread in my workflows. I spend a lot of time in tech and when I can apply it to business, it hardly feels like work. I’m constantly asking the question “how can we do this most efficiently.” With the plant health care, I had to think ahead to when I wouldn’t be with the company anymore. Could I put together a system that an average non-tech person could take it over? Could I create a system that minimized mistakes even with multiple employees involved? Could I create a system that would scale from $40,000 in sales or $400,000 in sales?
Each time I build a product, strategy or even a simple workflow I gain experience for the next project that will end up on my desk. Sometimes I have to sacrifice time on the front end just to gain experience to get the project out the door. I learn from what went well and what could improve so that I’m more versatile when the next problem presents itself.